We are all guilty of routinely sorting through search results by customer star ratings and scrolling through buyer feedback before making a final purchasing decision. The way consumers make decisions has dramatically changed over the last decade. We’re in a store, and use our smartphones to compare prices and product reviews. Our family and friends instantly weigh in via social media.
With reviews already such an important part of today’s buying process, it’s easy to see how reliance on them will only increase in the future. So, how can merchants evolve moving forward to support the ever-growing demand for online reviews and efficiently manage the entire process? Partner with JPheeny to get the most powerful & yet simple way to turn customer feedback into 5-star reviews, champion referrals, and new revenue opportunities! On a side note, if enough good reviews show up online it will most likely bury any negative feedback that may be out there on popular sites like Facebook, or Google+.
Ask for your customer’s feedback & use intelligent routing
based on their good or bad review to manage your reputation.
If their review is negative (3-stars or less) we route the customer directly to a detailed feedback form then send them via text notification and email to your attention for resolution before it makes it to the internet. But that’s not all, when your customers leave a review that is positive (4-stars or better) we send them to your branded thank you page, and help them post their good feedback to those same popular review listing sites.
Company Branded Page
Provides Easy Review Sites Access
Male / Female Unbranded Video
Fully Mobile Responsive
Ability To Edit Page Content